At THE SEHRISH, we want you to be happy with your purchase. If there is an issue with your order, please contact us and we’ll be happy to help.
Returns & Exchanges
We accept returns or exchanges for eligible items within 7 days of delivery.
To be eligible, the item must:
- Be unused and in its original condition
- Be returned with its original packaging and tags, where applicable
- Not show any signs of wear, damage or alteration
- Be accompanied by your order details
Jewellery & Claw Clips
For hygiene and product-quality reasons, items that have been worn, used, damaged or altered cannot be returned or exchanged.
We recommend checking your order carefully before removing any packaging or using the product.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.
Please send us:
- Your order number
- Clear photos or a short video of the item
- Photos of the packaging, if it was damaged
We’ll review the issue and arrange an appropriate replacement or resolution.
Change of Mind
If you simply change your mind after placing an order, please contact us as soon as possible. Once an order has been dispatched, cancellation may no longer be possible.
Return Shipping
Return shipping costs may apply unless the item received was incorrect, damaged or defective.
How to Request a Return or Exchange
Contact us through WhatsApp or our contact page with your order number and details of the issue. Our team will guide you through the next steps.
Please do not send an item back before contacting us and receiving confirmation from our team.
THE SEHRISH
Elegance, Made Yours.
